Suggestions on how to find your Sold-To-ID

If you are having problems finding your Sold-To-IDthis may help.

Unigraphics Sold-To-ID: Select "Help", "About Unigraphics NX", "System Information"

Solid Edge Sold-To-ID: Select "Help", "About Solid Edge"

Teamcenter Sold-To-ID: Open a ".syslog" file and perform a "Find" on "Server ID" (should be near the top of the file about 13 lines down)

I-deas Sold-To-ID/Installation #:

Unix - <install_directory>/install/custid.dat ( if the <install_directory>/install/custid.dat file exists, the id should be displayed in the I-deas startup text displayed in the startup "window".)
Windows -Windows Registry Key =HKEY_LOCAL_MACHINE\SOFTWARE\UGS (or EDS) \I-DEAS\10.00.000
String Value Name = Installation Number
You can do a registry search for "installation number" and it should take you right to it.

Tecnomatix

The Sold-To-ID for Tecnomatix is the first line of the license file.

The license file resides in C:\Program Files\Tecnomatix\License for the PC products for the Process Planner family and Robcad. The Valisys license directory does not contain a reference to the license file; the customer will need to look at the license file as received in their email.

For Robcad on Unix, the license directory depends on how the system administrator organized the installation.

Need More Assistance?

If you do not have the proper permissions to view the files or your registry, you should contact your organization's IT department and they should be able to help you get the information you need.

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